Skip to content
NHS Thames Valley
  • Home
  • About us
  • Your health
  • Get involved
  • Working here
  • News
  • Contact us
  1. Home
  2. News
A man with special needs who is in a wheelchair, smiling together with another man who is his carer.

New toolkit to help GPs support unpaid carers

Details
18 May 2026

Research into the relationship between unpaid carers and health services has led to a new toolkit to help primary care staff to recognise, record and support carers more easily and effectively.Two pairs of hands clasped together in a caring way.

Health Innovation Oxford and Thames Valley worked with carers, GP practices and NHS commissioners to investigate existing provision and identify how staff can take a more proactive approach.

The toolkit they created aims to enhance the skills, knowledge and awareness of primary care staff.

Kerry Hearsey, Chief Executive of the Princess Royal Trust for Carers in Hampshire, said: 

“Caring for someone can have a huge physical and mental impact – especially as most carers put their own needs last and often don’t ask for help until their own situation becomes critical.

“That’s why it’s so important for those working in healthcare to be aided to identify and recognise carers and to help them get the support they need sooner, whether that is health treatment, respite, or connecting with other support agencies.

“Simply being recognised as a carer can make a huge difference. It opens the door to advice, local support and understanding from health professionals.”

At the same time, anyone providing unpaid support to a family member, friend or neighbour, who couldn’t manage without that support, is being urged to register as a carer so they can access help and have their own needs attended to.

GP practice Oakley Health Group worked with Health Innovation Oxford and Thames Valley to develop the toolkit. The work identified six principles:

  • Recognition of carers is key;
  • Record accurately and respond;
  • Find flexible ways to accommodate carers’ needs;
  • Work with voluntary sector to ensure carers look after themselves;
  • Monitor changes in carers’ situation, and;
  • Success relies on leadership, behaviours and systems.

The toolkit advises on opportunities to ask patients if they are carers and it even provides correct SNOMED codes to ensure carers are accurately recorded.

Dr Daniel Mason, a GP at Oakley Health Group, said: “Supporting carers to look after their own health is so important because often if their health fails, so does that of the person they care for.

“By helping practices identify carers earlier, we can make sure they receive the information, understanding and support they deserve while continuing to care for others.

We’re delighted to have been working on this important piece of work that has the potential to transform the experiences of carers, the people they care for, as well as GP practice staff.

“Sharing the toolkit with other GP practices enables all of us working in primary care to know what to look for, to know what conversations to have with patients and also how we can work with other health, social care and voluntary sector services to provide care that supports and protects carers.”

Anyone who is unsure whether they are a carer should contact either their local carers’ organisation or contact their GP practice for advice.

Order your repeat prescriptions before the bank holiday

Details
15 May 2026

With the bank holiday fast approaching, people across Thames Valley are being reminded to collect repeat prescriptions in plenty of time.

Find out more

Confirmed cases of Meningococcal Disease in the Reading area

Details
15 May 2026

The NHS across Thames Valley is working closely with the UK Health Security Agency (UKHSA) and local authorities following three confirmed cases of meningococcal disease in the Reading area.

Find out more

Mental Health Awareness Week: Helping People Thrive Together

Details
11 May 2026

This Mental Health Awareness Week, we are encouraging people across Buckinghamshire, Oxfordshire and Berkshire to take small steps to support their mental wellbeing.

Find out more

Order your repeat prescriptions before the 4 May Bank Holiday

Details
27 April 2026

With the bank holiday fast approaching, people across Thames Valley are being reminded to collect repeat prescriptions in plenty of time.

Find out more

20 Years of NHS Bowel Cancer Screening – What You Need to Know

Details
21 April 2026

This April marks a significant milestone - 20 years of the NHS Bowel Cancer Screening Programme, a service that has helped save thousands of lives through earlier detection and timely treatment.

Find out more

Get Berkshire Working Plan

Details
20 April 2026

The Get Berkshire Working Plan is a regional strategy developed in Berkshire to support the UK Government’s employment ambitions set out in Get Britain Working White Paper.

Find out more

Resident doctors strike

Details
06 April 2026

The NHS across the Thames Valley is preparing for further national strike action by resident doctors (previously known as junior doctors) from 7am on Wednesday 7 April 2026 until 7am Monday 13 April 2026.

Find out more

Launch of NHS Thames Valley Integrated Care Board

Details
01 April 2026

Our aim is to plan and organise health services in an effective, more joined‑up way so we can improve health and care for the 2.5 million people living in Berkshire, Buckinghamshire and Oxfordshire.

Find out more
  • 1
  • 2

More news

  • Look after yourself ahead of the Easter bank holidays

    Details
    26 March 2026

    With the Easter weekend bank holidays fast approaching, people across Thames Valley are being...

    Find out more
  • Resident doctors strike

    Details
    06 April 2026

    The NHS across the Thames Valley is preparing for further national strike action by resident...

    Find out more
  • 20 Years of NHS Bowel Cancer Screening – What You Need to Know

    Details
    21 April 2026

    This April marks a significant milestone - 20 years of the NHS Bowel Cancer Screening Programme, a service...

    Find out more
© Copyright NHS Thames Valley 2026
  • Privacy Notice
  • Accessibility statement
  • We use cookies
facebook instagram